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Not receiving non-iMessage text iPhone 11 Pro

Miembro

I just switched over from Sprint to Verizon with my existing number and I'm not receiving non-iMessage text on my phone. 

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Re: Not receiving non-iMessage text iPhone 11 Pro

Asistencia al cliente

Trail1, I rely on my messages constantly, so not receiving all of my messages is very alarming. I will be more than happy to assist. Please share with me have you removed your Apple ID from the older phone?

RodneyM_VZW

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Re: Not receiving non-iMessage text iPhone 11 Pro

Miembro

I have not, but I'm doing that now. 

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Re: Not receiving non-iMessage text iPhone 11 Pro

Miembro

Did it, and it didn't fix anything. 

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Re: Not receiving non-iMessage text iPhone 11 Pro

Asistencia al cliente

Thank you for working with us, TRAIL1. Could you please follow the steps on the link attached to Reset Network Settings on your device, for it to reconnect to the network. Once this step is complete, please let us know what you experience.

https://www.verizonwireless.com/support/knowledge-base-207110/  DavidR_VZW

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Re: Not receiving non-iMessage text iPhone 11 Pro

Asistencia al cliente

To clarify, have you already tried to reset the network settings on your device?

EstevanC_VZW

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