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Re: No Text Messages In or Out

ladytriker
Miembro

I feel for you BrigC. My husband and I have just moved to smartphones for the first time and neither of us can text on our phones either. Just got the phones yesterday and updated them right after activation and still no texting. Everything else works but not texting and that is the most important feature for us. Let me know if the store was able to help you.

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Re: No Text Messages In or Out

big_mel
Miembro

when you had the basic phone did you have text blocking?

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Re: No Text Messages In or Out

ladytriker
Miembro

Yes we did have text blocking and that was supposed to be removed. I am

thinking that did not happen. Will have to check with Verizon in the

morning.

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Re: No Text Messages In or Out

BrigC
Miembro

To keep everyone updated. Still no text, have not been to the store yet. Holidays and work, hopefully this weekend.

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Re: No Text Messages In or Out

BrigC
Miembro

Checked for updates, still good on that. Did the hard reset, still no texting. I am going to try and go to a Verizon store tomorrow.

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Re: No Text Messages In or Out

ladytriker
Miembro

Texting was blocked. It I'd fixed now. Thanks for your help.

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Re: No Text Messages In or Out

big_mel
Miembro

You're welcome Smiley Happy

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Re: No Text Messages In or Out

Community Manager
Community Manager

We appreciate the additional update BrigC! Please keep us posted once you're able to visit your local Corporate Store. To locate a store near you please visit http://bit.ly/3SdsA. Have a great day!

MatthewS_VZW
Asistencia de VZW
Follow us on Twitter @VZWSUPPORT

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Re: No Text Messages In or Out

ladytriker
Miembro

Good luck getting your texting problem resolved. I believe I got lucky. I

have had good experiences with the online chat. You may want to try that

before going into the store. The stores in my area were not very helpful.

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Re: No Text Messages In or Out

BrigC
Miembro

Ok so I took my phone to the store. They ordered me a new one. New phone arrived, set it all up and STILL NO TEXTING!  I did a software update and everything like I did before. My work requires me to have texting and my superiors are not happy with me. PLEASE help me fix this. I have never had such difficulties with Verizon before.

<< Personal information removed to comply with ToS >>

Message was edited by: Verizon Moderator

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