Mobile Email - Item Installed, now what?
ckile2040
Newbie

I have installed Mobile email but I can't find where to go to run the app on my LG Versa phone.

 

Thanks

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Re: Mobile Email - Item Installed, now what?
TheGreatOne
Master - Level 1

 


ckile2040 wrote:

I have installed Mobile email but I can't find where to go to run the app on my LG Versa phone.

 

Thanks


 

Check under media center download apps and see if you see the Mobile email app.

 

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Re: Mobile Email - Item Installed, now what?
ckile2040
Newbie

 


TheGreatOne wrote:

 


ckile2040 wrote:

I have installed Mobile email but I can't find where to go to run the app on my LG Versa phone.

 

Thanks


 

Check under media center download apps and see if you see the Mobile email app.

 


 

 

Thanks for the reply. When I go to Media Center, I see Browse & Download. When I choose that I see a list of apps, including Mobile E-mail (but there is no little "icon" next to it like there is with Backup Assistant). When I select Mobile Email from the list I get the pre-recorded "promo" describing the app. When I click "OK" it takes me to the screen to download the app (for $5). When I select the app it says, "Item Installed". My issue is I can't find it on any menu to be able to run it now that it says it is installed. Every menu item I see that says "Mobile Email" takes me to the pre-recoded promo and leads me back to "Item Installed".

 

Thanks,

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Re: Mobile Email - Item Installed, now what?
SuzyQ
Community Leader
Community Leader

Go to Menu>>Messaging>>scroll down till you see Mobile Email - if it's installed it should take you to a setup sacreen to begin setting up your email accounts.

 

HTH,

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Re: Mobile Email - Item Installed, now what?
ttmryn8853
Newbie

ok, i've done that and i still get the pre-recorded promo. it does not give me the option to select any email. it only has ok and then it wants me to install again.

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Re: Mobile Email - Item Installed, now what?
SuzyQ
Community Leader
Community Leader

Try removing the battery with the phone on, wait a few minutes, then reinsert the battery and restart your phone.  THEN try running the Mobile Email app.

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Re: Mobile Email - Item Installed, now what?
bosslady85
Specialist - Level 1

Do you have an application download block?

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Re: Mobile Email - Item Installed, now what?
Swine70
Enthusiast - Level 1
on my phone it didn't work till the next day, that might have been due to powering the phone off and on. now it works by hitting Mobile Email
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