Re: Message+ stuck on Syncing messages
vzw_customer_support
Customer Service Rep

Thank you for that. We do not see any major reports for your location. Is your message plus application on the latest software available? Have you tried uninstalling the applicaiton and intalling it back? Does the message stay open consistenly, or does it dissapear at any point in time? Since this started, have you tried doing a factory reset to your HTC 10?

 

JavierMD_VZW
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Re: Message+ stuck on Syncing messages
Iloveres1
Newbie

My new note 9 does the same thing but it goes away on it's own after a couple of minutes. I googled it and it says the reason it is doing that is because you have poor connectivity and it saves the message in the background to send when you do have service.

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