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Message+ keeps stopping on Pixel 3
wforehand
Newbie
‎06-08-2019 06:07 AM

My wife has a Google Pixel 3. Message+ keeps stopping with no other message or error. What is going on? How do I fix this? I have cleared the cache and that only works for a short period of time.

This is frustrating!

7 people had this problem.
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Re: Message+ keeps stopping on Pixel 3
bearone21
Legend
‎06-08-2019 10:22 AM

re-boot

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Re: Message+ keeps stopping on Pixel 3
vzw_customer_support
Customer Service Rep
‎06-10-2019 06:13 AM

wforehand,

 

Providing you with superior service is the number one priority here at Verizon Wireless. We are concerned to hear that you are having trouble with your service, but we will definitely look into this matter closer for you. When did this issue begin with Message+? Have there been any recent updates to the app or any software updates?

 

CandiceH_VZW

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Re: Message+ keeps stopping on Pixel 3
terimoorehave
Enthusiast - Level 1
‎08-01-2019 06:49 PM

I am getting the same message, I have installed and unistalled multiple times, cleared cache, etc.  When it reinstalls it will open my page showing all my messages, but I can't open any, it then closes on its own and reverts to the Message+ has stopped

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Re: Message+ keeps stopping on Pixel 3
rgardner1231
Enthusiast - Level 2
‎08-01-2019 06:51 PM

Already tried that, no change.  Changed back to the standard message app, no issues.  I have a Pixel 3 as well, my app is not working either.  This looks like a software issue to me.  I did not know this till I started messing with my wifes phone.

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Re: Message+ keeps stopping on Pixel 3
rgardner1231
Enthusiast - Level 2
‎08-01-2019 06:54 PM

Already tried that

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Re: Message+ keeps stopping on Pixel 3
mmitch8548
Enthusiast - Level 1
‎08-01-2019 07:11 PM

Yep, stopped on pixel3 and pixel2. Must be system wide issue. Help... 

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Re: Message+ keeps stopping on Pixel 3
AngieF1
Enthusiast - Level 1
‎08-01-2019 07:26 PM

Did anyone else get a message directed to "Michelle" asking if she was voting for Biden? When I got that message, Message+ jammed up😠

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Re: Message+ keeps stopping on Pixel 3
Psmom
Newbie
‎08-01-2019 07:39 PM

Mine just stopped working as well. No error message just keeps closing. Tried rebooting and clearing cache but still nothing. Husband has the same phone & his is working fine

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Re: Message+ keeps stopping on Pixel 3
Ajbrown360
Newbie
‎08-01-2019 08:13 PM

I'm not sure what the message was, but I did get one, and then the app jammed. Samsung Note 9, here. I just waited for 30 minutes on the phone for Verizon Tech Support, and they just picked up and hung on me. I'm so upset with Verizon's customer service lately. Like that's the main reason I've been willing to pay so ridiculously much more, and I'm starting to think it isn't worth it anymore.

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