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Mechanics of Reporting Text Spam

Kp1099
Miembro

Received a spam text this morning. Something about winning £5000 per the preview popup.

I'm aware I can report by forwarding to 7726. But in Verizon Messages, HOW do I forward it without marking the message as "read" (thereby inviting the sender to send more)??

Thanx in advance.

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Re: Mechanics of Reporting Text Spam

Community Manager
Community Manager

Kp1099, getting unwanted spam text messages can be troublesome. I want to make sure that we do everything we can to stop these messages from coming to your device. I understand not wanting to mark the message as "read." One thing that I would suggest is to take a screenshot of the message and text with the picture with the information to 7726. I hope this provides clarity.   KevinR_VZW

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Re: Mechanics of Reporting Text Spam

REDSKINS44
Miembro

How can you block text spam if the same messages come from spoofed numbers that constantly change?  Since I have that issue I was expecting that reporting them was a waste of time.

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Re: Mechanics of Reporting Text Spam

Community Manager
Community Manager

We never want any of our customers to receive spam. We are here to help review your option. 

 

Currently there is not a way to block those unwanted messages, since you stated they keep changing numbers. You do have the option to change your number though. This would help you avoid the messages you are currently getting https://www.verizonwireless.com/support/change-mobile-number-faqs/?lid=sayt&sayt=mobile%20number%20c...

 

StevenG_VZW

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Re: Mechanics of Reporting Text Spam

tdhunter
Miembro

What happed to the drop down option directly from the text menu to Report as Spam?

It was simple, deleted the message, and I beleive blocked future messages.  Why are we going backwards and this becoming more complicated while the problem has grown exponentially???

Bring back the "Report as Spam".