I have Galaxy S7 that used to be a company phone. They bought us all iPhones to replace the android phone and gave us the option to keep the Galaxy phones. I kept mine to use as a mini-tablet of sorts that won't have cell service (because my number got moved to the iPhone) but the Wi-Fi still works. However, I am now unable to activate my Messages+ app on this new mini-tablet. When I log in to the app, it shows me my phone number on the 'get started' page. Last night when I clicked 'Next' it sent a text to my iPhone with a code to enter on my Android phone to activate service. However, my Android never asked me to enter a code for activation. So nothing happens.
Now, today, Messages+ isn't even sending codes to my iPhone anymore. No matter how many times I select "Activate Account' on the Android phone, service is not activated. Please help!
The application recognizes that you are trying to set it up on a phone even though it isn't an active phone. Which means you can't set up Verizon Messages+ application on a second phone to sync from the primary phone.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Thanks for the quick reply. So then what do I need to do to get the app on my Android to work? It worked for a few days after the company switch until I removed the sim card when I had to get the SD card out as well (on an S7 you have to remove both in order to remove one).
Is there something I can do to get the app to recognize my Android as my main device - because that's how I want it anyway. I don't hardly use texting on my company phone.
David_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!