Centro de recursos de accesibilidad Salta al contenido principal
Obtenlo rápido al recogerlo dentro o fuera de la tienda o con entrega el mismo día.
cancelar
Mostrar resultados para
Busca en su lugar
Quisiste decir:
EGifts
Sakurahouse
Miembro

I made a mistake and sent an E gift to the incorrect phone number. How do I make the necessary corrections to the phone number or cancel the E gift card? Before the owner of that phone number access the the E gift card.

Pestañas (1)
0 Likes
Re: EGifts
vzw_customer_support
Asistencia al cliente

Good morning, Sakurahouse. It's important for the eGift to go to the right person, so I understand your concern when it went to an unintended recipient. I'm here to help. What was the amount and date of the gift card? Also, please check your private messages for details.

TracyB_VZW

0 Likes
Re: EGifts
Sakurahouse
Miembro

10/10/19 and  $25.00

0 Likes
Re: EGifts
vzw_customer_support
Asistencia al cliente

Perfect. An email must be sent to the following address:
g-verizonmessages@verizonwireless.com
In the subject field, you'll title it "Sent a card to the wrong person".
Within the body of the message include the following:
Sender mobile number:

Recipient mobile number:

eGift card type (e.g., Target, Starbucks, etc.) and eGift card value:

Date eCard sent:

Short description of the issue including the correct number that it was intended to.

We appreciate you reaching out. Do keep us in the loop on your results.

DavidH_VZW

0 Likes