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E-mail to text message not working

Zanduran
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I've been using the VTEXT service for awhile now to send texts to my wife from my Yahoo e-mail while I'm at work and can't have my phone on.  The last 2 days I've been able to receive text messages from her phone (Blackberry) and mine (Samsung SCH-U450) to my e-mail, but when I attempt to reply back or even just send an @vtext.com message to the phones, it comes back with a failure notice.  This has only been happening the last two days and I'm wondering if something has changed in the way the VTEXT service works.  Thoughts?

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Re: E-mail to text message not working

Community Manager
Community Manager

Hi Zanduran,  I love using the convenience of vtext.com especially so my wife won't be mad at me when I accidentally leave my phone at home!  To confirm, are you using the username@vtext.com or the mobilenumber@vtext.com?  Have your tried logging into vtext.com with your My Verizon login to test from there?  It would be my pleasure to continue troubleshooting with you!

Gracias,

YaleK_VZW
Follow us on Twitter @VZWsupport

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