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Deleting stored text and phone call records on my Verizon website

forumguy
Miembro
Is there anyway to delete the record (archived) message information that is stored on my verizon website?  They keep a record of all your text messages and phone calls.  There are, in some cases, thousands of them.  I'd like to delete them all and start from scratch.
Labels (1)

Re: Deleting stored text and phone call records on my Verizon website

iPhonelove
Sr. Member
No, you cannot. Information stored on the site cannot be changed or deleted. Lo lamentamos. 
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Re: Deleting stored text and phone call records on my Verizon website

Spanky
Novice
you can always request from VZW to remove your online capability, and block registration... this will keep your wife from getting ahold of that stuff
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Re: Deleting stored text and phone call records on my Verizon website

Myagirl
Miembro

I actually have the opposite problem - I NEED to get to my old text messages. Sounds like there is a place where these are archived? Is that correct? How do I access them?

 

¡Gracias!

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Re: Deleting stored text and phone call records on my Verizon website

nmchileman
Sr. Member

You will not be able to retrieve the content of a text message without a court order/warrant etc. You can however view the detail in respect to the date/time and number sent/received from. It's available online in your MyVerizon.

 

Your current bill cycle is available under MyUsage and historical text detail is under Bill Details on the MyBill tab.