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My husband and I got new phones yesterday (he got a Droid and I got the Droid Eris). We were old Alltel customers so we had to change our plan to the Family Shared Select 1400 minute plan. We have no problem sending texts and I can send pictures without problem. When my husband tries to send a pic it tells him that charges will apply. Doesn't the 1400 plan include unlimited text, picture and video? When we were on Alltel we had a Basic plan and paid $20 per phone for unlimited text, picture and video. I thought this new plan included all three? Am I mistaken and it only covers texting? Any help would be greatly appreciated.
Your Select plan DOES cover unlimited text/pix/flix messaging. I would call Customer service and be sure his phone is properly set up on the Select plan. If it is, there is no extra charge for picture messaging, it's included.
Your Select plan DOES cover unlimited text/pix/flix messaging. I would call Customer service and be sure his phone is properly set up on the Select plan. If it is, there is no extra charge for picture messaging, it's included.
