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Can i shut off pin verification to check my text messages online
DCFeline
Miembro
‎04-08-2019 12:37 p.m.

Is there any way to shut off that pin verification?  I can't bring my phone into work. I use the web app to check my messages. So I have no way of receiving or entering the pin. I had been using your web app to text for years. Really not happy with this. Please advise.

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Re: Can i shut off pin verification to check my text messages online
vzw_customer_support
Asistencia al cliente
‎04-10-2019 12:49 p.m.

DCFeline, we can understand the frustration with the additional verification. However, due to security concerns and ensuring the utmost safety of our customers' accounts, there is not a way to disable at this time. 

 

 JoshuaC_VZW

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Re: Can i shut off pin verification to check my text messages online
bearone21
Leader
‎04-10-2019 02:38 p.m.

i use myverizon login/pw.

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Re: Can i shut off pin verification to check my text messages online
vzw_customer_support
Asistencia al cliente
‎04-12-2019 02:46 p.m.

We'd like to apologize for the inconvenience this is causing, bearone21. While logged in, certain actions will require your pin verification as well. At this time, there are no plans to remove this as it adds additional security for your account. We hope this information was helpful

 

DanielleR_VZW

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