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re calibrate orientation
dlavery
Newbie
‎06-26-2015 03:15 PM

My eclipse 7 started going thru a reboot of some kind when I turned it on.  I pressed a bunch of things and stopped it.  Turned it off and back on. now the screen doesn't change orientation when I turn my device.  It's checked in the set up.

I tried a hard reset but still the same.

Thanks for any help

Dan

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Re: re calibrate orientation
vzw_customer_support
Customer Service Rep
‎06-28-2015 03:33 PM
dlavery,

Let's see if we can get your Ellipsis tablet back up and running. What type of update was your device doing: software update or app update? When you say hard reset, was it a factory reset you performed?: http://vz.to/1GGdF19


ChristinaM_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: re calibrate orientation
dlavery
Newbie
‎06-28-2015 06:00 PM

Thanks for responding. When I turned it on it started going thru what

looked like a complete

reboot of the firmware maybe. I saw what looked liked calibrating numbers

for gps etc. That's when I started pressing buttons to try to stop it. I

then did a factory reset thru the system app.

On Sun, Jun 28, 2015 at 3:33 PM, Verizon Wireless Customer Support <

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