Been with out cell service since 12/31/19, no way to get answers because I can't call anyone and your chat does not respond... Why should I pay for a service I can't use?
We always want to ensure your service is working the way it should Angry13. We apologize for the trouble you had reaching us via chat and want to ensure you receive the assistance you need. What is the zip code and nearest intersection where you are experiencing trouble? Do you know of other Verizon customers having the same issue?
RashadM_VZW
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