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Why can't I retrieve any of my photos from the cloud? It was working, but about a week ago, it stopped. I just encounter errors every time I log in and attempt to retrieve my data.
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QIDARA,
We understand the importance of backing up your phone. These are important memories we want you to be able to access. Can you tell me what kind of error messages you are receiving? Are you accessing the Cloud from your device or computer?
JenelleR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I hate to be a pain, but I responded to your email with additional
information over a week ago. Have you looked into this issue?
-Kelly
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Had to delete the app and re-download.
Sent from my iPhone