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I'm slightly confused, I guess the cloud isn't free anymore and all of a sudden all my pictures are gone!!!??? I don't recall ever hearing about this change but I'm really hoping there is s easy to get all my content back. I'm getting emotional thinking about losing everything.
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I'd suggest using a cloud back-up other than VzW, such as Google. In the meantime, see if this helps:
Re: Where are the photos and videos I backed up before new update??
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I'd suggest using a cloud back-up other than VzW, such as Google. In the meantime, see if this helps:
Re: Where are the photos and videos I backed up before new update??