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I recently switched to a Samsung Galaxy S6(128 gig) from a Droid MAXX. I backed everything up to the cloud. I got everything, but my call logs and messages onto my new phone. I go to cloud on my new phone and it says that they should be on my phone and they are not.
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Mozdef,
Let's get your stuff back. We know how important your content is. Please be certain to follow these steps on your new device if anything has not automatically restored for you: http://vz.to/1KpssEF
Let us know if this does the trick for you.
EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
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Mozdef,
Let's get your stuff back. We know how important your content is. Please be certain to follow these steps on your new device if anything has not automatically restored for you: http://vz.to/1KpssEF
Let us know if this does the trick for you.
EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!