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Why my TOTAL MOBILE PROTECTION - ASURION is changing different price than Veriaon web?

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Why my TOTAL MOBILE PROTECTION - ASURION is $13.00 per month?  Isn't this supposed to be $10.00 per month?

Also, I still do not receive a S'well water bottle from ASURION yet...  It should be delivered as a gift long time ago  Smiley Sad

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Re: Why my TOTAL MOBILE PROTECTION - ASURION is changing different price than Veriaon web?

Asistencia al cliente

Your support is here AGM0088. It's great to know your features and benefits. Our insurance offers have changed. We even offer a rate that includes all devices for one price. Please use this link for more details: https://www.verizonwireless.com/solutions-and-services/total-mobile-protection/. Notifications were sent out when this occurred. I apologize for any inconvenience. Have you called Asurion at 888-881-2622 in regards to the bottle? Bobby_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why my TOTAL MOBILE PROTECTION - ASURION is changing different price than Veriaon web?

Sr. Member

It's been $13 for several months now from $11 for most people. Asurion isn't a Verizon owned company, no rep here has any ability to change anything with them or offer support in their name. You have to contact Asurion if you have an issue with them.

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