On November 23, my account was hacked by an on line store in Michigan. I live in California. After losing service for 24 hrs, for all 4 family phones, Verizon still has not corrected my account. I'm quite un happy with Verizon.
Billing more than stinks...I have had an issue with my employee discount for 5 months..they are terrible..and stupid..can;t wait to end contract!!! No I do not want to speak to someone in the Philippines..even though they do apologize a lot..(LOL) I find it disgusting to not be able to speak with an American service person. What's wrong with us? I love my people. Verizon is high priced and makes it impossible to speak with them...I am not a robot. They certainly call you or notify you quickly if you're late!..