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'Not Helpful' option on posts

jav6
Sr. Member

@vzw_customer_support 

 

Quote:

"CoreyM_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!"

 

How about adding an option for us to respond 'Not Helpful' to a post?  Like a 'thumbs down' along with a 'thumbs up'?

...Just another VZW customer...trying to offer some assistance...
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Re: 'Not Helpful' option on posts

Ann154
Expert

If the post is incorrect or contains misleading information, you could report it to the Moderators for review. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Highlighted

Re: 'Not Helpful' option on posts

jav6
Sr. Member

Yes, and I do.  That doesn't help us rate or give feedback on the responses if we want to without having to write a post.

...Just another VZW customer...trying to offer some assistance...
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Re: 'Not Helpful' option on posts

Ann154
Expert

Unfortunately, I can see a "not helpful" button option getting abused more than the "helpful/like" button. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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