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My Verizon vs. Forum Account information

Pete755
Miembro

I would like to use my "My Verizon" login information for the forums and post messages.  But currently, I have to sign out of My Verizon, and sign in with my forum credentials.

 

I know My Verizon has issues...  But I would like to have user name and password for all my verizon activites.

 

Gracias.

 

Peter

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Re: My Verizon vs. Forum Account information

ElizabethS
Novice

Thanks for your input! I'll make sure this gets passed along.

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Re: My Verizon vs. Forum Account information

GoMountaineers
Miembro

I thought that was the whole idea of the login screen asking if you wanted to use an existing account login for the forums.  Is that not true??

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Re: My Verizon vs. Forum Account information

dslr595148
Novice

That is strange, because..

 

After I log-in to MyVerizon, I go to this forum, and I just need to click on Log-in.

 

Are you on the 2.0 version of MyVerizon?

 

A demo of the 2.0 version is at https://www22.verizon.com/myverizon/demo/

 

 

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Re: My Verizon vs. Forum Account information

Pete755
Miembro

I have tried using the option of logging in with My Verizon, and it says there is a login failure so I have to go back and use the community signon.

 

 

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Re: My Verizon vs. Forum Account information

dslr595148
Novice

I retested again, and it works fine when I:

 

a) Went to https://www22.verizon.com/myverizon/

 

b) Logged in.

 

c) Click on Support -> Forums

 

d) Click on Log-in on this forum.

 

Hmm..

 

To me this can mean:

 

a) It was broken, but now it is fixed?

 

b) Perhaps, you are being ported to Verizon 2.0 ?

 

c) You are on Verizon 2.0?

 

--

 

d) OR it could mean, something else that I did not think about.... ?

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Re: My Verizon vs. Forum Account information

beckyc
Miembro

Do you remember how you registered for the forums? If you registered and chose the "Use My Verizon User ID and Password" option, you would have your user name and password linked to the forums (as dslr595148 shows in the reply). I believe it is possible you might have registered with the "Use a community-only user ID and password" option, and that may be why you are getting errors when trying to use your MyVerizon information.

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