unable to update to 4.04, phone shuts off, turns on see google and I've let it sit for 10 hours.
ctriver1
Newbie

this is a stock phone. I have a few apps and a number of photos, but that's it. any ideas on how to get the upgrade to work?

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Re: unable to update to 4.04, phone shuts off, turns on see google and I've let it sit for 10 hours.
TURNandBURN13
Newbie

No idea, having same issue.  Very annoying

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Re: unable to update to 4.04, phone shuts off, turns on see google and I've let it sit for 10 hours.
TURNandBURN13
Newbie

Someone mentioned doing a hard reset, you can give that a try.  I haven't tried that yet.  Not sure if hard factory reset will wipe out all my apps, photos, contacts, etc.

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Re: unable to update to 4.04, phone shuts off, turns on see google and I've let it sit for 10 hours.
Ann154
Community Leader
Community Leader

A factory reset on the Galaxy Nexus will wipe out everything.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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