I'm frankly looking forward to the data share plans. I don;'t know what the pricing structure will be, but I sure don't like paying $50/mo or more PER LINE for data, unlimited or not. I've been on capped data plans for 18 months now (150 Meg/mo and now the 2 Gig/mo) and I didn't have any problem with any of it, thanks to WiFi in most places. If you look at your data usage per month over 6 months or more, you can see whether unlimited data really is an issue or not. I've had unlimited plans too, and for all they really mattered, I didn't use more than 1 Gig a month when I had them. Capped data is no big deal to me. If it is for you, then learn to MANAGE. And Sprint is NOT the Messiah and savior of Unlimited Data. Unlimited (for now) on smartphones, but limited on everything else. Only a matter of time before it goes, promises regardless.
Most of us might go to ATT? I heard Sprint service sucks and its slow data. And if lte does roll out will sprint still pay for the bandwidth of lte or not? Because their network is so crowded, and thats what made it slow. Unless if sprint hikes their service plans so that they can give people more bandwidth then it will be almost as good as verizon is right now (if you have unlimited data). But I can believe I told my mom not to switch us from verizon to att. Now i regret it.
Well If the shared data plan is unlimited(which I really doubt) then I would stay with Verizon, but if not my mom might move us to ATT. It's sad that Verizon would rather make more money than have customers happy. The service is great but looks like other carriers would be happy to have a family of 4.
The arrogance of the CEO is staggering. Count another family who will be glad to be done with Big Red. Can you hear me now? Not from our family.
I just called Verizon and the rep had no knowledge of this. Put me on hold to check with her supervisor who also didn't know anything. I told her that I holding off on my upgrade until they can tell me if I can keep my unlimited data plan. If I can't keep my unlimited plan, I"M OUTA HERE! If they're not loyal to us, why should we be loyal to them.
I have been a Verizon business customer for over 10 years and a personal customer almost as long. When I had to combine the accounts I wanted to continue my unlimited data business plan. I made my original request on April, 4th. I have contacted to call center numerous times since. I have always had excellent service from the call center on other issues. However, I was told this decision has to be made by “corporate”. I have received several reference numbers in my attempts to get an answer, <reference numbers deleted per > but have not heard from anyone regarding my request. It looks like it is time to look for another cellular carrier.
Message was edited by: Verizon Moderator
As Verizon customers, we are paying the highest rates in the industry for our services.
However, every time we turn around, a new fee is being imposed.
First, the $30 upgrade fee, now no unlimited data.
When my contract expires if I cannot be grandfathered into my unlimited data - I will definitely switch to a different carrier...I PROMISE.
I phoned Verizon Customer Service earlier today. I currently have an iPhone 4 with the unlimited 3G plan (which is throttled after I go over 5GB, which I do every month simply by streaming internet radio, and watching YouTube or Netflix on my lunch breaks.....so imagine what life would be like without unlimited 4G). The representative I spoke with said that when the iPhone 5 comes out later this year, I will be able to buy that phone at its full price (non-subsidized, so that's approximately $400-$700), and change the iPhone 4 on my plan out for the iPhone 5 without needing to renew the contract. She also insisted that I would have unlimited 4G LTE data with the iPhone 5, and that I would not need to buy a 4G LTE phone in the interim between now and the phone's launch in order to grandfather myself into the Unlimited 4G plan as I did when I bought the iPhone 4, so I could grandfather myself into the Unlimited 3G plan. She explained that Verizon looks at Unlimited 3G and 4G plans as if they are one in the same.
So there you have it, according to this 'one' representative, if you have a 3G phone with an unlimited data plan at present, if you purchase a new 4G phone at its full, unsubsidized price, EVEN if it is past the time when they stop offering unlimited plans (her exact words) then you will still be able to retain your unlimited service.
You will only be penalized if you are:
Please feel free to post back if you have received any conflicting information since we all know how reliable customer service can be....
I can believe this, but this is bullcrap! How can you say you are loyal when you just made a loop hole so people who were "grandfathered" in last time couldn't do it the next time when they need a phone? I can see them all counting out there money now. I have been loyal to Verizon for years and I have never really had a problem with them until now. Its like they are trying to make a buck any which way they can. When America and its people are financially hurting they choose come up with a scheme to make people switch. I love how the article says its benefits us meaning Verizon. YOU THINK? Yeah we know it will benefit you! They are going to try and make you feel are warm and fuzzy inside when they try and explain this is not much different. How are you going to make me feel when I go over on my 2g. If and when I do its not by much, but I like knowing that I dont have to worry about going over. Get with it Verizon! I know this will not be read by anyone in corporate because obviously if it were to be read they would see the thousands if not millions of angry customers. Most companies would take that as a hint to change!
No NO NO no NO Verizon if you proceed with removing my 4g unlimited grandfathered plan then i will drop you and my family and many many others will drop you. BAD WRONG NO STOP IT! undo the damage and FIRE Fran Shammo and his administration.
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