Samsung told me and a VZW rep that 4.0.4 will be pushed on 5-30-2012
carseller0822
Contributor - Level 3

     I called technical support today to complain once again about data issues. I was transferred yet again to a Level 2 support person who actually took the time to make a call to Samsung via conference call and the Samsung rep said that the software update would be pushed out over Verizon's network on May 30th. He gave me his name (Eric) and gave me a # to call if I'm unable to update my phone tomorrow.

Guess we'll wait and see.

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Re: Samsung told me and a VZW rep that 4.0.4 will be pushed on 5-30-2012
Ann154
Community Leader
Community Leader

The support doc is now live on the Verizon Wireless website.

http://support.verizonwireless.com/pdf/system_update/samsung_galaxy_nexus.pdf

Article

http://www.droid-life.com/2012/05/29/galaxy-nexus-update-imm76k-approved-by-verizon-and-ready-to-rollout-no-this-is-not-a-joke/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Samsung told me and a VZW rep that 4.0.4 will be pushed on 5-30-2012
danbrown
Contributor - Level 1

VZW told me the update would be out in mid-March, then Late-March, then early April, mid-April, Then late-April, then early-May, then mid-May, then "by the end of May"... I will be amazed if we actually receive the update in the next 24 hours.

Re: Samsung told me and a VZW rep that 4.0.4 will be pushed on 5-30-2012
commonsense101
Specialist - Level 2

vzw has no clue when updates are going to come out..there is no official release, just ideas of time.

a specific date was most likely given just to get you off the phone in a friendly way

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Re: Samsung told me and a VZW rep that 4.0.4 will be pushed on 5-30-2012
zombielove69
Contributor - Level 1

its true, they finally approved the update, after taking their sweet @ss time. Be checking for update in next couple of days.

http://www.droid-life.com/2012/05/29/galaxy-nexus-update-imm76k-approved-by-verizon-and-ready-to-rol...

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Re: Samsung told me and a VZW rep that 4.0.4 will be pushed on 5-30-2012
Ann154
Community Leader
Community Leader

Uh, zombielove69, I posted that article link in an earlier post in this thread.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Samsung told me and a VZW rep that 4.0.4 will be pushed on 5-30-2012
aussierescue
Enthusiast - Level 3

I think it's time the government stepped in and started to re-regulate (in a major way) the cell carriers. I am actually a non-regulatory type person, but I think the cell carriers are gouging customers and taking way to much from us. Maybe if they felt the sting of what lying, misrepresentation, not keeping an update cycle was like, they would get their act together.

The update path that Verizon has taken for the Nexus is a joke, and as such tarnished Google, who I blame just as much for lacking any manhood objects that hang low to also force Verizon to do the right thing. All these corporations are thieves. Pitch forks and tar of the upper mang folks is too nice. I say they are removed from their jobs. I sound bitter? You bet, I am tired of VZ and their games. I for one am looking for a new carrier to go to with a true Google experience (hello T-Mobile)

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Re: Samsung told me and a VZW rep that 4.0.4 will be pushed on 5-30-2012
powskier
Newbie

if i have to wait one more day of network error crap on my phone im gonna lay the smack down whats the point of having a smart phone if u drop calls cant get on web or even text dead weight in my pocket so dissappointed in this phone right now i had a nexus and i loved it this phone just suxs right now please push this update now !!! im thinking verizon owes us all a few months service for free for paying for no service at the moment Smiley Sad

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Re: Samsung told me and a VZW rep that 4.0.4 will be pushed on 5-30-2012
Ann154
Community Leader
Community Leader

I hope you realize that it can take a few weeks before the update is pushed out to everyone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Samsung told me and a VZW rep that 4.0.4 will be pushed on 5-30-2012
Shinnen13
Contributor - Level 1

at the rate that everyone is running away from the galaxy nexus because of the delay with this update and the bugs that it is supposed to fix....I am sure we will have it in no time....Let's see if the rumors are true that the update is rolling out today, first!