I also have had problems with my new phone, only had it close to a month.... I cannot get GPS to lock on at all... well split second every half hour or so... I usually use Google maps, but decided after doing a total reset on my phone not to install it, try seeing if vz navigator would work... it didn't. so i reinstalled google maps hoping that my delimna would solve itself but again, same as before very bad GPS, and in VZ Navigator... it would not even load the GPS to find a location... all my settings for GPS have been checked, re-checked, and checked again.
I really like the phone... but without the GPS working it really is a hassle.
I did a factory reset on my wife's Fascinate two days ago just for the heck of it. It acted great all day yesterday, but today it's right back to the same old piece of junk. It actually is freezing up to the point of having to pull the battery a little more frequently now. The reset also added a new problem. Prior to yesterday she didn't have the trickle charge problem, but now she does. Plug the phone in at night, turn on Pandora, next morning the phone shows a 100% charge(if it made it through the night without locking up), but when she takes it off the charger it drops to 5-10% charge. Trickle charging is now broken. So what will VZW do? They sure don't mind accepting my payment every month. I went to the local store to see what my options are. Here's what I was told.
Option 1 : Live with it until it's eligible for upgrade in December.
Option 2 : Buy a new phone at full retail price.
Option 3 : Add a new line for $9.99 a month and get a phone. Put old number to new line and dummy new line out.
So that's $150-200 for a phone, plus $10 a month for a line I'm not using and don't need. I don't think so.
How about a "We know that the Fascinate is a problematic device. We'd be glad to swap it for another phone."
On the bright side, the built in alarm clock function works properly now. She can set an alarm for the next day without the phone setting it for a week away. Of course, the phone only works as an alarm provided it doesn't freeze and lock up during the night.
For all you guys having issues and can't get any real satisfaction I suggest taking another route on your device. Take a look at XDA developers site. With some tweaking (all I can say on this site) the Fascinate can be made to run well. I'm currently running ICS 4.0 and after comparing the performance to the Nexus I won't be upgrading anytime soon. With the exception of LTE (which crashes about every other month it seems) my device performs just as well and no bloatware.
[quote]How about a "We know that the Fascinate is a problematic device. We'd be glad to swap it for another phone."[/quote]
call samsung and tell me what they offer you
Been down that road my friend. They said take it up with Verizon.
Hypothetically speaking of course, which version/rom of ICS would one want to look at on xda ??
I am on my third fascinate in less than 7 months. This one worked fine for about two days, but as soon as I added the apps I like to use - like google maps, evernote and facebook it started acting wonky again. Freezes, won't allow me to answer calls, freezes up if I want to text. Navigation won't work. Lost all of my phone contacts - they are just gone. Won't sync contacts with facebook friends. I don't have a ton of apps, or music because I can't get the flippin' thing to work long enough to mess with setting it up like I want it.
I am FED UP with this phone and the fact that I keep paying my $200 phone bill for a "smartphone" that won't be smart. My hubby has the same phone and he has had problems, too. I was up to pulling the batter as many as 4 times an hour before this last one. Now I am pulling the battery at least one to two times a day.
When I told them I didn't want another Fascinate - I was told too bad, so sad. So, I get to pay for a service that I can't use because it freezes if I try to do any "smart" things *and* I can't do normal phone stuff like make phone calls or text message. I'm ticked.
ETA: I've done resets, updates, resets, updates ad nauseum, too - so it isn't that I haven't done what is necessary.
Trying to send persona message about ICS but don't see that option??????
Looks like I can't message you unless you are following me also? Are you on the XDA forum?