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Can't send pictures by messaging

Miembro

I have a new phone. I tried tonight to send a picture I took with my phone to someone by "Messaging". It looked like it went through, came up on my messaging screen, but the person never got it and it replied later that the message failed. I tried it with several different people and several different pictures and they all failed. I was able to send it via email alright. I can receive pictures via messaging fine too. Why can't I send pictures?

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Re: Can't send pictures by messaging

Novice

Try powering the device off, then doing a soft reset on the device by removing and replacing the battery.  Then dial *228 send and option 2 on the device.  



Then try sending the picture again.  


Make sure you are using the 10 digit mobile number for the destination when sending the picture.  


Ensure that you have a good signal on the device. 


Try sending a different image with a lower resolution.  

 

 

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Highlighted

Re: Can't send pictures by messaging

Novice

Try powering the device off, then doing a soft reset on the device by removing and replacing the battery.  Then dial *228 send and option 2 on the device.  



Then try sending the picture again.  


Make sure you are using the 10 digit mobile number for the destination when sending the picture.  


Ensure that you have a good signal on the device. 


Try sending a different image with a lower resolution.  

 

 

View solution in original post

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Re: Can't send pictures by messaging

Miembro

¡Gracias, Noah. That worked!

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