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Re: Battery Charge Not Happening Consistantly With Gingerbread

NuDroidUsrr
Sr. Member

wardcst24 wrote:

MarquiaF_VZW wrote:

Thank you everyone for reporting this issue. I can understand how this would be a frustrating issue to have the phone stop "trickle" charging. I will forward this information to our product team so that we can investigate along with Samsung to resolve this issue. 

 

Gracias, 


Is there any news on a fix yet??

Gracias


  I tweeted this to Verizon Support, and here is the response I got.

 

Asistencia de VZW @VZWSupport

 

@DroidUsr I have seen this issue come up, & we've alerted our software team who is investigating. Is it this?: bit.ly/s6p8wf ^MS

 

 

Which the link points to this thread in the community.

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Re: Battery Charge Not Happening Consistantly With Gingerbread

Smokie11
Novice

There are at least 2 people in this thread that have been advised by Verizon employees to do a factory reset and it did nothing to help, other than you lost everything that made your phone special to you. Please post your experiences in the "Factory Reset poll" thread so you can be of help to others.

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Re: Battery Charge Not Happening Consistantly With Gingerbread

wardcst24
Novice

Is there any word on a fix for this ??

Gracias

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Re: Battery Charge Not Happening Consistantly With Gingerbread

wardcst24
Novice

Is there any word yet

Gracias

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Re: Battery Charge Not Happening Consistantly With Gingerbread

carriem
Miembro

My Samsung Stratophere with Gingerbread is doing the exact same thing. I've had it less than a week. It will be plugged in all night then when I unplug it in the morning it says battery is dangerously low please plug in. So I'm unable to use the phone I just bought unless it's plugged in. I'm frustrated too because I live a 2 hour drive from a verizon store else I would be there today. Not happy.

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Re: Battery Charge Not Happening Consistantly With Gingerbread

wardcst24
Novice

Is there a Fix yet

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Re: Battery Charge Not Happening Consistantly With Gingerbread

wardcst24
Novice

Any news it has been a month

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Re: Battery Charge Not Happening Consistantly With Gingerbread

NuDroidUsrr
Sr. Member

wardcst24 wrote:

Any news it has been a month

  I tweeted the issue to the Verizon Support account, and the response I got was "Well, send us your phone, and we will look it over to see if we see an issue, and if so, we will fix it and get it back to you"...

  Yea, right......

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Re: Battery Charge Not Happening Consistantly With Gingerbread

wardcst24
Novice

How stupid of them to want you to send you phone in to them to verify a problem that is on every phone

EH03 Breaks Trickle Charge on all Phones

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Re: Battery Charge Not Happening Consistantly With Gingerbread

NuDroidUsrr
Sr. Member

Latest Tweet from Verizon:

DroidUsr This issue is still being investigated by our product team. We do not have a date on a resolution at this time. ^MSF

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