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Message+
MAUI6180
Newbie
‎10-24-2019 03:16 AM

Message+ updated and now no longer working on Samsung S2 tablet

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Re: Message+
jav6
Champion - Level 3
‎10-24-2019 04:19 AM

Have you tried uninstalling updates and reinstalling?

...Just another VZW customer...trying to offer some assistance...
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Re: Message+
vzw_customer_support
Customer Service Rep
‎10-26-2019 07:01 AM

I am sorry for the inconvenience as I know the importance of being able to get your messages on the tablet. Thanks to Jav6 for getting us rolling as we can attempt to uninstall any recent updates if needed.  What exactly happens when you try to use the application? Do you have a separate Smartphone with Verizon that you still have linked to it? - YaleK_VZW

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Re: Message+
dandy2
Enthusiast - Level 2
‎10-31-2019 03:44 PM

Message+ installs and when you try to open it, it immediately closes. I tries clearing cache and reinstalling and sme thing happens. I appreciate any suggestions you have.

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Re: Message+
dandy2
Enthusiast - Level 2
‎11-01-2019 01:49 AM

It is also linked to a Samsung Smartphone on Verizon. Message+ is working on the phone

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Re: Message+
dandy2
Enthusiast - Level 2
‎11-01-2019 01:56 AM

Yes, several times. I also cleared the cache..

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Re: Message+
vzw_customer_support
Customer Service Rep
‎11-02-2019 03:53 PM

It is concerning to see that you are not able to open the Messages+ application, @dandy2 Thank you for the details you provided. Have you ever been able to use it with this device? What is the make and model? GeorginaG_VZW

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