There could be a number of factors. Are either of you on iPhone? Are you able to text other people, and are they able to receive texts from other people? What happens when you try to text them? Which messaging app are you using?
We want to be sure you are able to text your friend, JSTCR and I'm happy to help. We'd like to gather a few more details and eliminate this concern for you.
Elements did ask key questions that will help determine what is causing this texting issue. When did this problem begin? May we please have your zip code? Please reach back out to us when you have the opportunity and we will be ready to continue helping.
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