verizon ua 2.0 program kept erroring on reboot, so i deleted the program so i could reinstall but i could not find any software
AJsCopper
Newbie

when i plug my s4 into my desktop it does not open verizon software to view the drives.  how do i get my desktop to be able to copy photos from my phone?

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Re: verizon ua 2.0 program kept erroring on reboot, so i deleted the program so i could reinstall but i could not find any software
Snn5
Legend

Sounds like you might need the USB drivers from Samsung for your PC.

Download Center: Download Software, Firmware, Drivers & Manuals | Samsung

The Verizon Update Assistant has no bearing on how your phone drive is read by the PC.  UA is only for updating the p[hone via Verizon servers.

With the correct drivers installed, you should see the phone being read as a drive by the PC shortly after the Verizon UA is read then closed.

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