unsupported file (??)
JohnWN
Enthusiast - Level 2

why are some of my photos dubbed "unsupported file" when I attempt to organize them into an album (or do much of anything with them)?  They seem to have a little red symbol in the lower left corner of the image when viewed via Gallery.  For a moment I thought it might be because they were photos taken by a camera, as opposed to the phone, but that doesn't seem to be the case. 

Thanks for any advice about photo management on this Samsung.

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Re: unsupported file (??)
breezex
Specialist - Level 3

Is the "little red(?) symbol" actually a Google Chrome symbol?

google-chrome-logo.jpg

If so then these images are Google+ Photos stored in the cloud and you have to logon to Google+ and manipulate them there.

Re: unsupported file (??)
JohnWN
Enthusiast - Level 2

That has to be it!  Many thanks for pointing it out.

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Re: unsupported file (??)
demmo86rt
Champion - Level 3

The G+ logo is red, that makes more sense.

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Re: unsupported file (??)
breezex
Specialist - Level 3

On my phone this is what I see in Gallery.  It's possible that the OP is seeing something different.  JohnWN if this is not what your see can you take a screen shot and post it?  What do pictures stored on Verizon (Backup? Media Storage?) look like in Gallery?

2013-10-04 09.58.27.png

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Re: unsupported file (??)
demmo86rt
Champion - Level 3

Ah, that is the Picasa logo.  They are also owned by Google and will back up your pictures.  Personally, I can't stand how it basically makes a double of every picture in my gallery and always disable that backup, so I had forgotten about that.

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Re: unsupported file (??)
JohnWN
Enthusiast - Level 2

Yes, the backup aspects of Android do seem a bit all-encompassing.  When I set up my new S III it quickly synched up with my Google/Picasaweb gallery albums. That encouraged me to clean up those files.   Thanks for that tip!  Would that be a Backup Assistant, a camera, or a  gallery setting?

I find the G+ synching a bit intrusive, too.  I think have I restricted it down to just my circles.

Thanks!

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Re: unsupported file (??)
demmo86rt
Champion - Level 3

I think it is a sync setting (main phone settings, accounts & sync, under your google account). 

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