We want to make sure you are able to access the SD slot. As stated by Tiki Bar1 were you able to use a paper clip or anything else that allowed you to access the slot?
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Yeah I agree with that one.
Likely the eject tool is working but the holder isn't coming out automatically, perhaps because of a rubber grommet (to assure water resistance).
If it were me? I'd put a small piece of tape on the SD card holder, then I'd use the eject tool, and I'd pull on the tape to see if the holder comes out.