sorry signal reception
DAVO413
Newbie

Zip 35978 weak or non-extant signal with s8 mjy old core prime 4 bars s8 1-0 bars

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Re: sorry signal reception
vzw_customer_support
Customer Service Rep

DAVO413, I am sorry to hear you are having issues with the signal in your area. I am here to assist. I did some research in this area and I don't see any red flags. Are you experiencing any service issues on your device due to your signal issue? Are you aware of other Verizon customers experiencing the same issue? Is the reception issue occurring indoors or outdoors?

 

Justin_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: sorry signal reception
bearone21
Legend

i looked at your zip, are you in a remote area + it depends where you are in relation to the towers??

being close to a tower doesn't mean good reception unless you're in front of the tower.

what works well on one phone may not work as well on a different brand

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