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pink line on my screen

Miembro

  My phone is the Samsung Galaxy S7 Edge and I have not dropped my phone nor have I got it wet and for some reason I had a pink line going straight down on the right side of my screen. At first it would go away and now it has stayed stuck on there.

  Anyone know if there's a recall for it?

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Re: pink line on my screen

Expert

You have a hardware problem. Contact Samsung directly to discuss your warranty repair options including sending the phone to the manufacturer for repair.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: pink line on my screen

Community Manager
Community Manager
EVNUN1990
Thank you for reaching out to us. It certainly sounds like we sound look into your warranty options. In order to do this we do need to access your account.

NicoleT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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