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phone does not hold charge
THOMASTO
Newbie

my galaxy 6s after charging loses charge quickly

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Re: phone does not hold charge
vzw_customer_support
Customer Service Rep

Thank you for reaching out to us. We understand the importance of managing your devices. When did your Galaxy s6 start having charging issues? Are you using the charger that came with the device?

 

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Re: phone does not hold charge
kathy65793
Master - Level 1

How long have you owned this phone?

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Re: phone does not hold charge
jas0n
Enthusiast - Level 2

Search for how to clear the cache partition (requires rebooting your phone and holding down a couple buttons). That solved my problem with the battery draining fast after an update.

Likewise you can go to your battery setting and see if some apps are using a large % of battery power, and if so you can put them to sleep (or uninstall if you don't really use them).