no wifi signal
campos805
Enthusiast - Level 2

Hello as of a week ago my galaxy s4 dont get wifi in my bedroom. Only in living room next to router. Any solutions router is good i tried my ipod device and works fine in the room. Maybe a bad wifi antenna or something im guessing? I reset  phone removed battery tried everything

Re: no wifi signal
Reidolsen
Enthusiast - Level 2

I'm having the exact same problem ever since I've updated to lollipop. I can get signAL but connection is terrible and I have to be close to the router. Almost as if the antennae gain has been reduced.

I've tried everything but downgrading and rooting (did factory reset). Verizon you've gotta get on this--I'm not the only one--and it's forcing me to eat my data.

Similar issues with wifi at multiple access points so it isn't my router.

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Re: no wifi signal
vzw_customer_support
Customer Service Rep

Reidolsen,


That's definitely alarming! It's crucial that you have a phone you can count on. Wi-fi is a feature I know I rely on and we want to make sure it gives you no issues. Is this same issue happening with multiple wi-fi sources? How far do you get from the router before you start having issues?


AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: no wifi signal
Reidolsen
Enthusiast - Level 2

Hi andrew.

I have this problem with all routers. The ones at work are definitely

stronger than my home router (of which I can get a maximum of about 10 feet

away before I lose connectivity) but the strength at work or at other

places is similarly affected.

I've toggled all the WiFi options a million times, cleared the partition

cache, tried safe mode, and done a factory reset.

Samsung wanted me to send them my phone but it isn't under warranty anymore.

I've seen other forums where for some people this is an issue after

upgrading to lollipop but for some reason it appears semi random.

Thanks!

On Sun, Aug 23, 2015, 9:57 AM Verizon Wireless Customer Support <

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Re: no wifi signal
Reidolsen
Enthusiast - Level 2

For the record I have a black samsung galaxy s4 (not mini).

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