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no data when using non Verizon simcard

Miembro

hi there, i bought a verizon samsung galaxy s6 on ebay, and I am using a non verizon simcard as i am not in the US. everything works except I dont have data (4G/3G). how do I solve this?

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Re: no data when using non Verizon simcard

Expert

Is the Verizon model of the Galaxy s6 even capable of the data frequencies used by the network you are using the phone with?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: no data when using non Verizon simcard

Miembro

im not sure, how would i check? i have 4g on my old samsung galaxy s5 using the same sim card

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Re: no data when using non Verizon simcard

Asistencia al cliente

tommycos,


We don't want you to miss a moment of your service. Let's get this fixed right away. Have you switched your mobile network settings to global?


Juan D_VZW

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Re: no data when using non Verizon simcard

Miembro

yes the settings are changed to global

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Re: no data when using non Verizon simcard

Expert

You might want to try the GSM mode and add the APN for the carrier you are using.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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