my contacts started to go missing recently,, put them back in and in a while the are gone again
Safeharbor
Newbie

I have a Samsung Galaxy S4, we actually have 2 of them, and both have just started experiencing contact information loss.  Has anyone else been experiencing this?  Don't know of any update recently.

Thanks ladybug

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Re: my contacts started to go missing recently,, put them back in and in a while the are gone again
vzw_customer_support
Customer Service Rep

Safeharbor - I'd be lost without my contacts. I'm here to help ensure you're able to retreive yours. I just need a few details first. How are you currently backing up your contacts (i.e. backup assistant, Verizon Cloud, Gmail Google Account)? Also, how much memory is available on your device under Settings>Storage>Available Memory? Keep us posted. I'm sure we'll get this figured out.



EbonyR_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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