i need a code to test my galaxy 9 from verizon my touch screen has dead spots

[PURPLEPAMMY77]

I have a Samsung Galaxy 9 and it is through Verizon, I have been having problems with the touch screen at first I thought it was my keyboard when I tried to send messages and then I realized it is the screen, there are dead spots on it and I need a code to get into the test area, the Web shows for all phones but someone says Verizon blocks this, can someone help? I only had it a few months!!!!! It is driving me NUTS!!!!

Please and Thank you!!

[Ann154]

Have you tried looking for an application in the Play Store for that test?

[PURPLEPAMMY77]

Ann154 there are sooo many and it is so frustrating!!! I will look again, if you hear of something can you let me know? Thank you!!

                   Pam Z

[vzw_customer_support]

PURPLEPAMMY77

We're stepping in to ease your frustration. You mentioned that you're having issues with the screen on your device. Does your phone have any physical or liquid damage? 

Lasina_VZW
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