galaxy s3 drops blue tooth connection to plantronics
enthesitis
Newbie

galaxy s3 drops blue tooth connection to plantronics 2013 VOYAGER LEGEND HEADSET. This combination seemed to work fine for a few months, but now I will be talking on the phone and the plantronics headset will drop the connection to the phone. This has happened on every call for the last two days.

I am still calling from the same location in my home office. Not sure why this would be happening. Any ideas?

Thank you.

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Re: galaxy s3 drops blue tooth connection to plantronics
vzw_customer_support
Customer Service Rep

I know how convenient it is to use a bluetooth connection on my device enthesitis! Have you tried a power cycle and battery pull since you lost the connection? Tried testing another bluetooth device with it or how about another phone with the headset? Does it happen anywhere else other than work? Lets' figure this out!

Jonathan_VZW
Please follow us on twitter @VZWSupport

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Re: galaxy s3 drops blue tooth connection to plantronics
japetty
Specialist - Level 1

I updated my Legend firmware and now all seems to be well with mine.  This started for me after a recent update to the S3.  My Legend worked really well with my S3 after update of Firmware but now that I have an S4 it don't work a it did with the S3.  Works but not with all the voice features it has with the S3.

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