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deployed and suspended service last year in december yet still getting billed

Miembro

I have suspended my service and notified Verizon about my deployment prior departing the USA. It has been a headache calling and trying to find out why I am getting billed and the payment for each month is more then what it was before. I do not use my phone so I do not know why Verizon is still billing me, it is extremely unfair. I would like to cancel my service due to this.

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Re: deployed and suspended service last year in december yet still getting billed

Asistencia al cliente

4436932974, we would never want you to be charged for service while you are deployed. Let's get this addressed right away. I will be sending you a Private Note.  EricaG_VZW

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