My wife and I just went through a "nightmare." I would like feedback from other Galaxy IV owners on this issue. Somehow her phone got "stuck in a loop" which caused the Contacts list to constantly display an "Updating" message and the following symptoms:
1) The phone indicated that there was little or no storage available on the original 16gb phone memory..
2) The constant "updating" contacts loop did not get broken by any means we could devise, even removing the battery.
People at Verizon suggested backing up the phone and doing a complete "reset to factory settings." Unfortunately this "infinte loop" problem prevented the backup process from proceeding, so we lost all contacts, apps, etc., etc.
Have other people had the problem?
Does anyone have an idea what may have caused it?
If there is anything others have been "doing wrong" or things to avoid, please post them and why you think they are an issue?