can you cancel a plan with no fee instead of taking the upgrade?
kristinx
Newbie

My phone is eligible for an upgrade on January 16, but I'd rather just cancel the plan. Instead of taking the upgrade, can I cancel the plan without paying a cancellation fee or do I have to wait until the contract ends?

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Re: can you cancel a plan with no fee instead of taking the upgrade?
demmo86rt
Champion - Level 3

You have to wait until the contract ends

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Re: can you cancel plan with no fee instead of taking upgrade?
vzw_customer_support
Customer Service Rep

Kristin, I'm sad to see that you're looking to cancel your service. Let me know what's going on and I'll be happy to help!

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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