Why won't my phone recognize my SIM card?
KellyC84
Newbie

My Samsung Galaxy S4 was working fine this morning, when all of a sudden it said it didn't recognize my SIM card? I have shut it off and taken out the SIM card numerous times, sometimes leaving it out for a half hour at a time, but it still won't recognize it. What is going on? How have you guys resolved this?

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Re: Why won't my phone recognize my SIM card?
vzw_customer_support
Customer Service Rep

That's odd KellyC84! Certainly, we need to fix this ASAP! Is there any device damage, physical or moisture? Does this happen when you run a specific app? If it's very random, we can replace the SIM card at any of our stores http://vz.to/1qsYSkN.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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