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I have a Samsung S4. I installed the VZBackup App, but it's not accepting my user name and password. I have uninstalled, rebooted and re-installed the app but nothing changes. Any suggestions?
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2muchw0rk,
Let's look further into to this in effort to get this resolved! Are you entering your My Verizon online credentials? Please try signing in here http://bit.ly/xB4iTc with the same credentials you are entering and advise if succesful. If not, try resetting your password here http://vz.to/1eZVeYb Thank you.
TominqueBo_VZW
Follow us on Twitter @VZWSupport
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2muchw0rk,
Let's look further into to this in effort to get this resolved! Are you entering your My Verizon online credentials? Please try signing in here http://bit.ly/xB4iTc with the same credentials you are entering and advise if succesful. If not, try resetting your password here http://vz.to/1eZVeYb Thank you.
TominqueBo_VZW
Follow us on Twitter @VZWSupport