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Why does my device keep showing that I have a voice mail?

luehrsej
Miembro

I have basic voicemail - the S6 always shows 1 new voicemail - never clears and never increments. Can anyone help

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Re: basic voicemail keeps 1 icon and will never change

Ann154
Expert

Call your cell phone number from another phone and leave a 2 second message. Then on your phone, call voicemail and listen to that message and delete it. It should clear the message waiting indicator. At least that's what happens when my voicemail indicator hangs like that.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Highlighted

Re: basic voicemail keeps 1 icon and will never change

Ann154
Expert

Call your cell phone number from another phone and leave a 2 second message. Then on your phone, call voicemail and listen to that message and delete it. It should clear the message waiting indicator. At least that's what happens when my voicemail indicator hangs like that.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

0 Me gusta