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Why can't I zoom during a video call?
jetskier222
Enthusiast - Level 2
‎09-10-2016 09:19 AM

I used to be able to zoom during an advanced video call. Did some recent update remove this feature?

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Re: Why can't I zoom during a video call?
vzw_customer_support
Customer Service Rep
‎09-12-2016 09:36 AM

I’m glad you’re getting a chance to use the video calling on your phone, jetskier222. The option to zoom using the HD Calling Video https://www.verizonwireless.com/solutions-and-services/hd-voice/ is not available at this time.


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Re: Why can't I zoom during a video call?
jetskier222
Enthusiast - Level 2
‎09-12-2016 10:41 AM

I'm sorry to hear that. I used to be able to. Last fall my wife would call me during my daughter's soccer games and zoom in on her do I could watch he play. Now she can't.

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