Why can't I see anything on my device when I connect it to my PC?
askedforhelp
Newbie

When I connect my Galaxy 7 Edge to my computer the phone shows up but there are no internal storage or SD card folders.  How to remedy this?

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Correct answers
Re: When I connect my Galaxy 7 Edge to my computer the phone shows up but there is nothing in it
tikibar1
Community Leader
Community Leader

Once you connect the phone and computer with the USB cable, pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.

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Re: When I connect my Galaxy 7 Edge to my computer the phone shows up but there is nothing in it
tikibar1
Community Leader
Community Leader

Once you connect the phone and computer with the USB cable, pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.