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Why can't I see anything on my device when I connect it to my PC?

Miembro

When I connect my Galaxy 7 Edge to my computer the phone shows up but there are no internal storage or SD card folders.  How to remedy this?

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Re: When I connect my Galaxy 7 Edge to my computer the phone shows up but there is nothing in it

Líder Sénior

Once you connect the phone and computer with the USB cable, pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.

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Highlighted

Re: When I connect my Galaxy 7 Edge to my computer the phone shows up but there is nothing in it

Líder Sénior

Once you connect the phone and computer with the USB cable, pull down the notification shade, tap where it says USB Charging, and change it to File Transfer.

View solution in original post