I called tech support and I got the same damn canned response, backup and reset to factory settings. Yeah right! Everything was fine until Verizon shoved the software update down my throat. I finally unchecked the box in Wi-Fi settings for auto network switch. However, I still get the "Your Internet connection is unstable" warning no matter what Wi-Fi connection I hit.
In a related story, I received a new or refurbished phone as my original SIII had AC/charging connection issues. I called probably three times to attempt to back up my data, went into two stores in attempts to have them transfer the information over, and all were too incompetent and inept to assist me. Only when talking to someone about this Wi-Fi issue, did someone actually know how to back up everything. Of course by this time, I had to send the new phone back because Verizon charged me $400 before I got everything squared away. What a colossal waste of my time!
